Terms & Conditions
Welcome to Zimba Store. These Terms & Conditions govern your use of the Zimba Store website and your purchase of products from us.
By accessing, browsing, or using our website, or by placing an order through our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
- About Zimba Store
Zimba Store is an online store offering traditional and wedding accessories, including:
- Wedding Malas
- Pagdi
- Safa
- Kalangi
- Brooches
- Groom Accessories
- Wedding Turbans
- Traditional Wedding Accessories
- Other wedding-related products
In these Terms & Conditions, “Zimba Store”, “we”, “us”, and “our” refer to Zimba Store.
- Use of Our Website
You agree to use the Zimba Store website only for lawful purposes.
You must not:
- Use the website for any fraudulent or unlawful activity.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the security or operation of the website.
- Copy, reproduce, modify, or distribute website content without permission.
- Use our website or content for unauthorized commercial purposes.
- Submit false, misleading, or fraudulent information.
We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.
- Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, colors, sizes, and other information displayed on our website are accurate.
However, there may be minor differences between the actual product and the images displayed on the website due to:
- Different screen or device settings
- Photography and lighting conditions
- Manufacturing variations
- Product customization
- Differences in materials, colors, or finishes
Such minor variations shall not necessarily be considered a product defect.
- Product Availability
All products displayed on our website are subject to availability.
We reserve the right to:
- Limit the quantity of products available for purchase.
- Discontinue products without prior notice.
- Modify product specifications.
- Remove products from the website.
- Cancel an order if the requested product becomes unavailable.
If we are unable to fulfil an order due to product unavailability, we will inform you and, where applicable, provide a refund for the amount paid.
- Prices
All product prices displayed on the website are subject to change without prior notice.
The applicable price for your order will generally be the price displayed at the time the order is placed.
Where applicable, taxes, shipping charges, or other applicable charges may be added during checkout.
We make reasonable efforts to ensure that pricing information is accurate. However, in the event of an obvious pricing or technical error, we reserve the right to cancel the affected order and provide an appropriate refund where payment has already been made.
- Orders
When you place an order through our website, you agree to provide accurate and complete information, including:
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
- Payment information
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication method.
An order confirmation does not necessarily guarantee acceptance of the order. We reserve the right to cancel or reject an order in certain circumstances, including product unavailability, pricing errors, suspected fraudulent activity, or incorrect customer information.
- Payment
We may provide multiple payment methods through third-party payment service providers.
You agree to provide valid and authorized payment information when placing an order.
Zimba Store does not generally store complete debit card, credit card, UPI, or banking credentials on its own servers. Payments may be processed through third-party payment gateways according to their respective terms and policies.
- Shipping and Delivery
We make reasonable efforts to dispatch and deliver orders within the estimated delivery period displayed on the website or communicated to you.
Delivery times may vary depending on:
- Delivery location
- Product availability
- Courier service
- Weather conditions
- Public holidays
- Transportation delays
- Unforeseen circumstances
Once an order has been handed over to the courier or logistics partner, delivery may be subject to the courier company’s policies and operational conditions.
Customers are responsible for providing a complete and accurate shipping address and contact information.
Zimba Store shall not be responsible for delays caused by incorrect or incomplete address information provided by the customer.
- Inspection on Delivery
Customers are encouraged to inspect the package and product as soon as possible after delivery.
If the package appears damaged, tampered with, or contains an incorrect or damaged product, please contact Zimba Store as soon as possible with relevant details and photographs/videos where applicable.
Claims may be subject to verification.
- Returns, Exchanges and Refunds
Returns, exchanges, and refunds will be handled according to our applicable Return & Refund Policy.
Certain products may not be eligible for return or exchange due to their nature, customization, hygiene considerations, or other applicable conditions.
Before placing an order, customers are advised to review our Return & Refund Policy carefully.
- Cancellation of Orders
You may request cancellation of an order before it has been processed or shipped, subject to our cancellation policy.
Once an order has been dispatched, cancellation may no longer be possible.
Zimba Store reserves the right to cancel an order in circumstances including:
- Product unavailability
- Incorrect pricing
- Payment issues
- Incorrect or incomplete customer information
- Suspected fraudulent activity
- Technical errors
- Delivery restrictions
- Other circumstances beyond our reasonable control
If payment has already been received for an order that we cancel, the applicable refund will be processed through the appropriate payment method.
- Promotional Offers and Discounts
From time to time, Zimba Store may offer promotional discounts, coupons, or special offers.
Promotional offers may be subject to additional terms, including:
- Validity period
- Minimum order value
- Product restrictions
- Usage limits
- One-time-use restrictions
We reserve the right to modify or withdraw promotional offers without prior notice, subject to applicable law.
- Intellectual Property
All content available on the Zimba Store website, including:
- Product photographs
- Logos
- Brand name
- Text
- Product descriptions
- Graphics
- Website design
- Icons
- Videos
- Other visual and written content
is owned by or licensed to Zimba Store unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.
- User Reviews and Content
If you submit a review, photograph, comment, testimonial, or other content to our website or social media pages, you agree that:
- The content should be genuine and lawful.
- You should not submit offensive, defamatory, misleading, or illegal content.
- You should not violate another person’s intellectual property or privacy rights.
By submitting content, you grant Zimba Store permission to use, display, reproduce, or publish that content for business, marketing, and promotional purposes, subject to applicable law.
- Third-Party Services and Links
Our website may use third-party services, including payment gateways, courier services, analytics tools, advertising platforms, social media services, and other external providers.
We are not responsible for the policies, availability, security, or practices of third-party services.
Your use of third-party services may be subject to their own terms and conditions and privacy policies.
- Limitation of Liability
Zimba Store will make reasonable efforts to keep the website and services available and accurate.
However, to the maximum extent permitted by applicable law, Zimba Store shall not be liable for losses arising from:
- Temporary website unavailability
- Internet or network failures
- Courier or delivery delays
- Incorrect information provided by customers
- Events beyond our reasonable control
- Unauthorized access caused by circumstances beyond our reasonable control
- Minor variations in product appearance, color, or finish
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
- Force Majeure
Zimba Store shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, floods, fire, war, government restrictions, strikes, transportation disruptions, pandemics, technical failures, internet disruptions, or other unforeseen events.
- Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
- Changes to These Terms
Zimba Store reserves the right to update or modify these Terms & Conditions from time to time.
Changes will become effective when the updated Terms & Conditions are published on this page.
We recommend checking this page periodically for updates.
- Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes relating to the website, products, orders, or these Terms & Conditions shall be subject to the applicable jurisdiction of the courts in India.
- Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Zimba Store
Website: https://zimbastore.in
Email: mpcreations104@gmail.com
Phone: +91 93155 93901
We will make reasonable efforts to respond to your questions and concerns in a timely manner.
